If there was one phrase to describe you – it would be – Quality Improvement Guru 😉!
But, if there was one phase to describe why you’re here, it would be – I know I need to know more!
Whether you just need to add something new to your Quality Improvement tool belt, or you don’t understand a thing about Statistics, Six Sigma, Statistical Process Control or anything else Quality related then you’re in the right place.
But maybe you…
Are new to the field of Quality Improvement and need a place to get some thoughtful advice to help boost your career or get answers to your burning questions.
Maybe you need advice on Designing Experiments, Statistical Process Control or Big Data analysis and wish there was someone you could ask for some advice? Then, you’re in the right place!
No matter where you are in your journey to becoming an Improvement Guru – one thing is true – you want to make an IMPACT and you’re READY to learn something and take your career to the next level. I get it, because I’ve been there to!
Now, I have a core belief…
The gist is this: you’ve got something important to learn or something to ask…and I’m here to help you the best I can.
My name is Andrew Milivojevich and I am OBSESSED with helping people make business better!
I get a really big kick out of hearing how much other people appreciate what they’ve learned from me.
What my Readers are saying…
Thank you very much; you don’t know how much I appreciate finally finding a clear explanation for the source of d2 values after getting frustrated going into many references without having a clue about its origin. – Christian Khoury
Hi Andrew! Your presentation on Emotional Sigma was captivating. The emphasis on emotional intelligence to explain behavior and the use of six sigma to quantify its presence among the working class is a breakthrough. – Leo Edattukaran
How did this become my life?
During my undergraduate studies in engineering I recall taking only one course in statistics. It was the dullest class I ever took. To be honest, I didn’t do that well. I remember thinking, “when and where am I going to need this stuff?” How ignorant I was!
Once I graduated, my first job was in Quality Engineering. This is when the real world and my education in engineering collided. I was ill prepared.
If I wanted to improve process performance and product quality, I needed to learn a lot more about statistics!
This is when my journey to find the right school and the right program began.
I found the perfect program at the Rochester Institute of Technology (RIT) in Rochester, New York. I studied Statistics through the College of Engineering’s Center for Quality and Applied Statistics.
During my graduate studies I worked for the Woodbridge Group, as the Senior Manager for Statistical Methods. In this role, I supported R&D, product development, engineering, and operations. It was the best job I ever had and I continue to consult with the company to this day.
Woodbridge gave me the opportunity to practice everything I learned at RIT. Having a great job, great mentors and a diverse working environment was the perfect way to practice what I learned at RIT. If you want to learn more about anything, then having a great mentor and great place to work is an awesome way to learn.
Years have pasted and my knowledge and experience have grown. So much so, that my capabilities were in demand. This resulted in opportunities in executive management and finally consulting.
Eventually, I established The Knowledge Management Group Inc. It was a great time to start my practice. Six Sigma had emerged as a popular business process improvement system that was gaining momentum.
By the 1990’s I had already been practicing Six Sigma and established myself as an expert. Soon the American Society for Quality (ASQ) began certifying Six Sigma practitioners. I was the first ASQ certified Six Sigma Black Belt in Canada and in the first cohort certified in North America. Soon I became a fellow of ASQ with citations for promoting and leading Six Sigma, Scientific Research and Experimental Development in the business community.
Today, I am a co-author to Quality by Experimental Design and the author of Emotional Sigma: The 8 Step Process to Emotionally Intelligent Leadership. The process of writing these books has instilled a need to share my knowledge with others.
So, in 2014, I started my blog as a simple creative outlet, in hopes of starting an online community helping others.
But my blog rapidly became my after-work obsession.
Between my strong passion and commitment to learning more and sharing my knowledge my blog has taken off.
Today, my blog posts get read more than 4,000 times each month!
In the near future I am moving into online education — I want to help you improve your knowledge so you can become the best Quality Improvement person you can!
Now, this is how I can begin to help you…
If you’re interested, I want to invite you to join my email list community. By signing up (it’s free), you’ll get access to my latest blog posts, future webinars, and various tools and more.
You’ll also get invitations to any free, live workshops that I host online (they’re pretty awesome).
Just enter your first name and email, in the form below!
And thanks for being here. I genuinely appreciate your interest.