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Emotional Sigma the 8 Step Process To Emotionally Intelligent Leadership.
Use the Discipline of Six Sigma to Improve Emotional Intelligence and Enhance Leadership
Authored by Mr. Andrew Milivojevich
Driving initiatives that yield positive business outcomes – faster – is the goal of every leader. Unfortunately, initiatives don’t drive themselves. Leaders must communicate goals, get buy-in, form strong teams and manage people well. To do so, Leaders must use sophisticated skills to understand how people think and feel. They must be emotionally intelligence observers and practitioners.
What is Emotional Sigma?
Emotional Sigma is an 8 step process for executives, managers and business professionals. It uses Six Sigma to improve Emotional Intelligence so you can lead your teams to better business outcomes faster!
Use this step-by-step guide as your personal coach and learn how to:
- Recognize the symptoms that suggest positive or negative behavior
- Define emotions that create the desired or undesired state
- Measure the consequence of acting on emotions
- Analyze emotional episodes objectively
- Improve the current emotional state
- Control emotional outcomes in a positive way
- Standardize methods used to manage future emotional episodes
- Integrate emotional lessons into the leadership coaching cycle
About the Author
Andrew Milivojevich is the co-author of Quality by Experimental Design. He has also published articles on the subjects of Productivity Improvement, Leadership, and Autism. During his career, he served as a Professional Engineer, Statistician, Researchers, and Executive. Andrew is currently the Founder and President of The Knowledge Management Group Inc.
Organizations engage Andrew to improve Productivity and Leadership. He has applied his knowledge to Research, Development, Operations, and Service. Andrew is also a sought after speaker and often quoted in various publications.
Andrew is a fellow of the American Society for Quality (ASQ). He completed his undergraduate studies in engineering at Ryerson Polytechnic University, Canada. Andrew also holds a Master’s Degree in Applied Statistics from the College of Engineering, Rochester Institute of Technology, and USA.