Training with a Purpose Training as a strategy to improve productivity and drive operational excellence PROCESS VERSUS TASK TRAINING Training is often viewed within the context of assisting employees in the completion of tasks as part of an individual’s duties. However, training from a strategic perspective is often overlooked. This changed in the mid 1990s […]
Change Management
To Know the Problem You Must Experience the Problem
To Know the Problem You Must Experience the Problem! I get a lot of questions about Quality. Most of the time people want to know how to improve it. Sometimes its a straight forward problem to solve and other times it gets complicated. After years of study and working in the field I’ve learned this: […]
Corporate Culture Affects Productivity In The Workplace
Corporate culture affects productivity when habit-forming systems reinforce poor behaviors and beliefs. Up to now I have discussed how changes to the resources can change the output and affect production and productivity. But, there are two other sources that can have a positive or negative impact on production and productivity. The first is cultural and […]
Why Do Continuous Improvement Programs Fail?
Why Do Continuous Improvement Programs Fail? There are 5 Reasons! Reason No.1: Failure to Understand the Problem! Every continuous improvement initiative begins with a problem. Understanding the problem is critical, it determines the best analysis technique or method required. In the absence of a proper understanding of the problem an inappropriate method or technique is […]
Antenna Up Radar ON! How to Assess Organizational Climate
Is the Antenna Up Radar ON? I don’t think so. I am often surprised to learn management is somewhat unaware of the mood in their organization. Let’s face it, abstract concepts like culture and organizational climate are hard to measure. Without hard facts we’re not inclined to go with what our gut is telling us. […]